Nonprofit Software & Services
Nonprofit Donor Management Software
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Start Building Stronger Donor Relationships
Why Work With Orases?
Most donor CRMs on the market were built for general fundraising or sales, not for the real operational challenges that mid-sized and large nonprofits face every day. Generic platforms often fall short when it comes to managing multi-channel campaigns, recurring donor behavior, or major giving strategies.
Orases builds custom donor management systems that are customized to your workflows and designed to help your fundraising efforts perform better, without the technical barriers that limit adoption.
Common Pain Points Nonprofits Face With Donor Management
Many nonprofit organizations struggle to manage donor engagement because their existing tools aren’t built with nonprofit realities in mind, leading to missed opportunities and inefficient processes.
Siloed Data & Incomplete Donor Profiles
When donor data lives in disconnected spreadsheets, event systems, or outdated CRMs, it’s hard to build complete profiles or see giving patterns that would support smarter engagement.
Generic CRMs With Low Adoption
Most off-the-shelf systems include sales-driven features and clunky interfaces that don’t match how nonprofit teams work, which leads to poor adoption and inconsistent data entry.
Limited Insight Into Donor Engagement
Without visibility into which emails were opened, which events were attended, or which campaigns prompted a donation, staff can’t prioritize outreach based on actual supporter behavior.
Manual Acknowledgments & Receipts
Development teams often spend hours generating tax receipts and acknowledgment letters one at a time, which increases administrative time and reduces the focus on donor relationships.
Inflexible Campaign Reporting
Most nonprofit teams need reports broken out by campaign, channel, or giving tier. Default CRM reports rarely provide the level of insight required by leadership or funders.
Core Features Of Our Custom Nonprofit Donor Management Software
The features we build reflect your strategy, giving your team more control, better insight, and a more organized system for deepening donor relationships.
Unified Donor Profiles
Donor activity, preferences, communications, and giving history are all tied to a single profile that offers development staff a comprehensive, real-time view in one place.
Smart Segmentation & Campaign Targeting
Target donors based on past actions, donation size, engagement level, or campaign history using filters designed to improve outreach precision and increase campaign performance.
Automated Workflows
Eliminate repetitive manual tasks like sending receipts or assigning follow-ups by using trigger-based workflows tied to actions such as donations, registrations, or inactivity.
Recurring Donation Management
Track, forecast, and manage recurring gifts with ease, with tools that give both staff and donors more visibility and control over ongoing contributions and payment methods.
Impact Reporting & Visualization
Use visual dashboards and custom report templates to show stakeholders how donations have translated into outcomes, helping improve transparency and donor retention.
Major Donor Cultivation Tools
Build long-term stewardship plans with reminders, notes, and personalized communication tracking to help cultivate stronger relationships with major contributors over time.
CRM & Payment Gateway Integrations
Connect to your donation platforms, event systems, and email tools to keep donor data synced across systems, eliminating duplicate entry and reducing human error.
Why Orases Is The Right Partner For Nonprofit CRMs
| Feature/Reason | Orases | Off-the-Shelf |
| Built specifically for your fundraising goals | ✔️ | ❌ |
| Customized around internal workflows | ✔️ | ❌ |
| Designed to increase staff adoption | ✔️ | ❌ |
| Built-in major donor and campaign tools | ✔️ | ❌ |
| Automated tax receipts and donor comms | ✔️ | ❌ |
| Integrates with your donation platforms | ✔️ | ✔️ |
| Configurable reporting and dashboards | ✔️ | ❌ |
| Hands-on training and post-launch support | ✔️ | ❌ |
The Orases Nonprofit Donor Management Software Development Process
Each CRM is planned and delivered through a defined, transparent process that starts with your goals and ends with a system that works the way your team needs it to.
Discovery & Requirements Gathering
We start by working closely with your team to gather insights on donor engagement, fundraising workflows, and CRM goals.
Stakeholder Interviews
Engaging fundraisers, admins, and leadership to understand key needs and pain points.
Current CRM Review
Assessing the tools you already use allows you to build on what works and address any limitations.
Feature Prioritization
Documenting important functions and wishlist items to guide development.
Architecture & Integration Planning
With clear requirements in hand, we design a system architecture that fits your needs, supports scale, and integrates cleanly with your existing ecosystem.
System Blueprinting
Defining how core components will interact within the platform.
Integration Mapping
Planning connections with tools like donation platforms, email systems, and finance apps.
Security & Compliance Design
Making sure that the system supports donor data privacy and nonprofit regulations.
Prototyping & Custom CRM Buildout
We translate plans into a working prototype, validate it with your team, and then build out the full system with custom features to match your workflows.
Interactive Prototypes
Creating early visual versions of important screens and flows for review.
Custom Module Development
Building CRM features customized to donor engagement, event tracking, and reporting.
Iterative Feedback Cycles
Collaborating with your team throughout development to fine-tune the build.
Testing & Training
Before launch, we validate the system thoroughly and prepare your team through hands-on training that fits your operations.
System Testing
Checking for bugs, broken workflows, and data integrity issues.
Role-Based Training
Providing targeted training for admins, fundraisers, and other user roles.
Documentation & Help Guides
Delivering custom reference materials to support smooth adoption.
Go Live & Continuous Optimization
We handle deployment carefully, then stay involved to track performance and modify the platform as your needs grow.
Launch Support
Assisting with go-live day, data transfers, and any final checks.
Post-Launch Monitoring
Tracking system use and collecting feedback to help guide future updates.
Ongoing Enhancements
Continuously improving features based on user needs and donor engagement trends.
Awards & Recognitions
Proof our nonprofit software continues to excel.
Our Nonprofit Software Speaks For Itself
But so do our clients.
Logan Gerber – Marketing Director at NFL Foundation
“Orases successfully built efficiencies into our prototype and delivered a high-quality platform.”
Matt Owings – President at Next Day Dumpsters
“They’re honorable, reputable, and easy to work with. They genuinely care about the outcome and want to do a good job.”
Donald J. Roy, Jr., CPA – Executive Vice President at American Kidney Fund
“Orases built a platform that’s boosted productivity by about 30%…”
Torey Carter-Conneen – Chief Operating Officer at American Immigration Lawyers Association
“Not only do they want to succeed, they strive to produce functionally and visually unique software.”
Frequently Asked Questions
What’s the typical development timeline for a custom donor management system?
Most projects are delivered in 12 to 16 weeks, depending on complexity, integrations, and client response time.
Can our team help shape how the system looks and works?
Absolutely. Every system is built in collaboration with your team to match how you work and what your donors expect.
Is this built to work with platforms like Stripe or Classy?
Yes, we regularly integrate with payment gateways, donation platforms, and event tools that nonprofits already use.
Will this support recurring gifts and pledge tracking?
Recurring giving, pledge scheduling, and installment tracking can all be built in and customized for your specific processes.
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